The Smart Referral Network (SRN)

Seamless referrals,
stronger communities

The SRN securely connects nonprofits, agencies, and providers to send, receive, and track client referrals in one shared space.

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Current Partners

Tulare Joint Union High School District - Community Schools

Join SRN Tulare County as a Nonprofit Referral Partner

Requirements

To join SRN Tulare County, organizations must provide a health or human service in Tulare County and align with the 211 Inclusion/Exclusion Criteria.

  • At this time, there is no cost for nonprofits to join the network.

  • Organizations that are not nonprofits—such as school districts or health systems—may participate in the SRN under a different cost structure. Our team can provide more details once you submit an SRN Partner Intake form.

How to participate

Step 1: Sign an SRN MOU with United Way of Tulare County

The SRN MOU is a shared agreement between partner organizations participating in the Smart Referral Network. It defines roles, responsibilities, and expectations for how agencies collaborate to send, receive, and follow up on referrals. The MOU also establishes standards for secure data sharing, client consent, and privacy—ensuring coordinated, compliant, and client-centered care across the network.

Step 2: Fill out the SRN Partner Intake form

Step 3: Our SRN Team will contact you with further steps

Blog

Making care coordination simple

Easy enough for everyday caseworkers, yet built to connect entire communities.

What is the Smart Referral Network?

The Smart Referral Network (SRN) is a “closed-loop referral software platform” where nonprofits, government agencies, and other service providers can send, receive, and track client referrals in one secure, shared space. Think of it as a GPS for social services; it replaces outdated paper lists and disconnected phone calls with a direct, digital pathway to care. Instead of just handing out a phone number, a provider using the SRN can make a direct, electronic referral to a partner organization. This ensures a warm handoff for the client and gives the provider confidence that the referral was sent and received.

Kings-Tulare SRN Aliance

The Kings and Tulare regional SRN Alliance brings together a network of partners to streamline referrals and improve service delivery across both counties.

Do you have questions about the Smart Referral Network? Contact us today and one of our team members will get back to you as soon as possible.